# Tencent Yuanqi shutdown: agent exports and migration

> A transition period remains for backups.

By BIGCHANGE.AI Editorial

Published: 2026-11-09T01:03:38.052Z
Updated: 2026-11-09T01:03:38.052Z
Canonical: https://bigchange.ai/blog/tencent-yuanqi-closure-agent-exports

![Conceptual illustration of backing up digital work from an agent platform](https://bigchange.ai/api/media/file/yuanqi-backup-concept.png)
AI-generated conceptual illustration; not an actual Tencent interface or user.

Tencent scheduled Yuanqi’s closure for November 9 in its [October notice](https://yuanqi.tencent.com/cl/service-discontinuation). [MyDrivers reported](https://news.mydrivers.com/1/1164/1164137.htm) the shutdown. BIG CHANGE has not tested access.

## The big change

- Export requests stop January 9, 2027; deletion starts then, with legal exceptions.
- Backups do not keep published agents responding.
- Migration needs manual setup; older workflows require rebuilding.

## What stops working

Tencent scheduled new-agent creation and API-key distribution to end October 29. Its notice closes public access, data operations, API and console; agents on WeChat customer service stop answering.

## Export before deletion

Tencent’s [export guide](https://yuanqi.tencent.com/cl/data-export-guide) says users can sign in to a dedicated console after shutdown and request an archive for a selected space. It lists agent configuration, knowledge bases, custom plugins, workflows and widgets; conversation records are limited to the newer Yuanqi version.

The notice says transition runs through January 9; the guide stops requests that day. Complete backups beforehand; the cutoff time is unspecified.

## Rebuilding and refunds

Tencent also suggests official-account intelligent replies. Its [migration guide](https://yuanqi.tencent.com/cl/adp-guide) says eligible knowledge bases, workflows and widgets can be imported into its cloud Agent Development Platform (ADP), but agent settings and custom tools need manual configuration. Older-version workflows require rebuilding; models or plugins can differ, so Tencent advises checking migrated behavior.

Eligible unused resources and balances purchased through the old Yuanqi Tencent Cloud entry may receive usage-adjusted refunds. The [refund guide](https://yuanqi.tencent.com/cl/refund-guide) excludes free, consumed and expired packages; approved refunds return to the original payment account.

## Sources

- [Tencent closure notice](https://yuanqi.tencent.com/cl/service-discontinuation) — October 8 closure and transition terms.
- [Yuanqi export guide](https://yuanqi.tencent.com/cl/data-export-guide) — Export scope, process and cutoff.
- [Yuanqi migration guide](https://yuanqi.tencent.com/cl/adp-guide) — ADP import and manual setup limits.
- [Yuanqi refund guide](https://yuanqi.tencent.com/cl/refund-guide) — Older paid resource-pack exclusions and procedure.
- [MyDrivers shutdown report](https://news.mydrivers.com/1/1164/1164137.htm) — Reports the November 9 shutdown.